Your records.
Handled with care.
Here is how SimpliStrata handles the names, contact details, levy positions and documents your owners corporation shares with us, and how to ask for access or a correction.
SimpliStrata is operated under the registered business name Simplistrata, ABN 22 162 082 452. The supplier is the sole trader identified by that ABN; the business name is not a separate company.
What we collect
Accounts: the email you sign in with, and the display name you give. Schemes: the property address, lots, roll, documents, meeting and money records you enter. If you start adding a plan and stop, we may keep the address and email long enough to send you back to that unfinished setup — not to a newsletter, unless you ticked that separate box.
What we do not do
We do not sell personal information. We do not store bank passwords. Signing in does not, by itself, grant access to a building — an administrator still has to add you. Tenants and guests are kept off owner financials, the document library and the roll.
Where it sits
Structured records go to a database in Sydney (aws-ap-southeast-2). The application is served globally, and document originals in object storage may sit outside Australia. That arrangement needs to be understood by the owners corporation; this paragraph is a description, not a complete APP 8 statement for every scheme.
Ask Simpli
Questions are answered first from the scheme's own records and from NSW rules already in the product. If an optional external model is enabled for a deployment, prompts are scoped to that scheme. It still cannot issue or approve an official record.
The report card
The report card runs in your browser. Your answers stay there — in the page and in this browser's local storage, so a refresh does not lose them — and nothing reaches us until you type an email address and send your answers. If you do, we receive your answers with it, because a reply without them would not be useful. A separate tick box decides whether we may also write to you about SimpliStrata itself; leaving it unticked means our reply and nothing else. To have a submission deleted, write to hello@simplistrata.com.au.
The compliance calendar
The compliance calendar saves your dates, answers, optional building details and progress in this browser until you clear them. The optional address lookup sends the address you type to the public NSW StrataHub service to suggest matching buildings and strata plan numbers. When you request your calendar pack, we collect your email, answers, result and any optional name, strata plan, address or phone number you provide. We use these to email your results, PDF report and calendar file. Providing a phone number requests a call; it is not needed for the pack. Requests are recorded in our hosting platform logs and forwarded to our configured email or lead service. These providers may process data outside Australia. Marketing emails require the separate, optional updates box, which is off by default. To have a submission deleted, write to hello@simplistrata.com.au.
The fee comparison
The fee comparison runs in your browser. Its entries are not saved after a refresh, and downloading the summary does not send the figures to us. If you request a review, we collect your name, email, scheme address or SP number, role and comparison inputs and results so we can respond. Requests are recorded in our hosting platform logs and forwarded to our configured email or lead service. These providers may process data outside Australia. The separate, optional updates box controls marketing emails. You can request access, correction or deletion by emailing hello@simplistrata.com.au.
Campaign attribution and analytics
We use Google Analytics and Google Ads to understand which campaigns lead to enquiries. Campaign tags, advertising click identifiers, the landing page path and referring website may be retained in this browser for the session, for up to 30 days, carried to the demo or trial form and saved with an enquiry. We record demos, trials and payments against leads so we can follow up and measure results. Analytics identifiers and enquiry events may be sent to Google; we do not include your name, email, phone number, scheme address or enquiry text in those events. Google may process this data outside Australia. Newsletter consent remains a separate choice.
Access, correction, deletion
Owners already see role-appropriate records in the portal. Settings offers handover and structured exports within your access permissions, including available original files and a list of missing or excluded files. To correct an account email, ask an administrator of the scheme, or write to us. To ask us to delete an unfinished sign-up we still hold as a lead, email hello@simplistrata.com.au.
This page is for people who have not joined yet. Once a scheme is live, the collection notice in the product and the owners corporation's own privacy position also apply.
Last updated 2 October 2026. Questions: hello@simplistrata.com.au.