Your records.
Handled with care.
Here is how SimpliStrata handles the names, contact details, levy positions and documents your owners corporation shares with us, and how to ask for access or a correction.
What we collect
Accounts: the email you sign in with, and the display name you give. Schemes: the property address, lots, roll, documents, meeting and money records you enter. If you start adding a plan and stop, we may keep the address and email long enough to send you back to that unfinished setup — not to a newsletter, unless you ticked that separate box.
What we do not do
We do not sell personal information. We do not store bank passwords. Signing in does not, by itself, grant access to a building — an administrator still has to add you. Tenants and guests are kept off owner financials, the document library and the roll.
Where it sits
Structured records go to a database in Sydney (aws-ap-southeast-2). The application is served globally, and document originals in object storage may sit outside Australia. That arrangement needs to be understood by the owners corporation; this paragraph is a description, not a complete APP 8 statement for every scheme.
Ask Simpli
Questions are answered first from the scheme's own records and from NSW rules already in the product. If an optional external model is enabled for a deployment, prompts are scoped to that scheme. It still cannot issue or approve an official record.
The report card
The report card runs in your browser. Your answers stay there — in the page and in this browser's local storage, so a refresh does not lose them — and nothing reaches us until you type an email address and ask for the copy. If you do, we receive your answers with it, because a report card without the answers is not worth sending. A separate tick box decides whether we may also write to you about SimpliStrata itself; leaving it unticked means the one email and nothing else. To have a submission deleted, write to hello@simplistrata.com.au.
Access, correction, deletion
Owners already see role-appropriate records in the portal. A complete structured export is available to the scheme so you are not locked in. To correct an account email, ask an administrator of the scheme, or write to us. To ask us to delete an unfinished sign-up we still hold as a lead, email hello@simplistrata.com.au.
This page is for people who have not joined yet. Once a scheme is live, the collection notice in the product and the owners corporation's own privacy position also apply.
Last updated 4 September 2026. Questions: hello@simplistrata.com.au.